Customer Service
How to Order
Call, fax, or email us for the fastest service. All purchasing orders faxed or emailed must have the following information.
- Ship to: / Bill to information
- Telephone / Fax number / E-mail
- Contact information
Shipping Policy
FOB shipping point Hauppauge, New York. Orders are shipped UPS ground unless requested otherwise.
Returns: Non Defective Items
No material can be returned without an “RMA” number (Return material authorization). All claims must be made within 5 days of receipt of materials. No claims will be honored thereafter. All product must be returned within 30 days after issue of RMA.
Terms
Sherburn.com accepted methods of payment
CREDIT ACCOUNT – TERMS NET 30 DAYS
To set up a Sherburn Electronics Inc. credit account, please fax a standard credit application sheet consisting of Ship to: / Bill to: information, 3 trade references, and bank information including a D&B number if available.
Please allow up to 3-5 days to establish an account.
Terms: Net 30 days from date of invoice (credit must be approved first)
Contact Us
By Phone
Feel free to call us at 1-800-366-3066 in the U.S. and Canada with any questions or comments. We're standing by from Monday – Thursday 8:30 am – 5:00 pm Friday 8:30 am – 4:00pm Eastern Time to give you the help you need.
By Fax
To fax orders (Please put attention: Internet sales) (631-231-1587)
By Mail
Sherburn Electronics Inc.P.O. Box 11237
Hauppauge, NY 11788
USA
By Email
How we protect your personal information
Sherburn Electronics Inc. takes precautions — including technical, administrative, and physical measures — to safeguard your personal and company information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. To make sure your personal information is secured; we communicate these guidelines to all Sherburn Electronics Inc. employees and strictly enforce privacy safeguards within the company. All critical and confidential documents are electronically scanned and stored in a secured data environment. All critical paper documents are shredded in a secured and certified environment.